General Terms

Welcome to Lionere platform. These Terms of Service govern the use of all services offered through the Lionere website and mobile application ("Platform").

By using our Platform, you agree to these terms. If you do not accept these terms, please do not use the Platform.

  • The Platform only serves users aged 18 and over.
  • Online betting is not legal in some countries. It is your responsibility to check compliance with the laws in your jurisdiction.
  • The Platform reserves the right to change these terms at any time.

Account Creation and Security

To create an account on the Platform:

  • You must provide accurate and current information.
  • Each user can only open one account. Multiple accounts may be suspended when detected.
  • You are responsible for maintaining the confidentiality of your account information.
  • You are responsible for all transactions that occur in your account.
  • You must immediately notify our customer service if you notice any suspicious activity.

The Platform reserves the right to suspend or close accounts that provide false or misleading information.

Deposits and Withdrawals

The following rules apply to financial transactions on the Platform:

  • You can only use payment methods that belong to you.
  • Minimum and maximum deposit/withdrawal limits may vary by currency.
  • Withdrawal requests are subject to security checks and verification processes.
  • The Platform reserves the right to review and suspend suspicious transactions.
  • A zero tolerance policy is applied to money laundering and fraud activities.

In cryptocurrency transactions, the Platform is not responsible for funds sent to wrong addresses.

Betting Rules

Rules regarding betting transactions:

  • All bets are valid until the final result is announced.
  • Bets placed due to technical failures or errors may be cancelled.
  • The Platform reserves the right not to accept any bet.
  • Maximum bet and winnings limits may vary by game and event.
  • In postponed or cancelled events, bets are evaluated according to the platform's rules.

RTP (Return to Player) rates in casino games are specified in game information.

Bonuses and Promotions

Bonuses and promotions are subject to the following conditions:

  • Each bonus has specific wagering requirements.
  • When bonus abuse is detected, bonuses and winnings may be cancelled.
  • The Platform reserves the right to modify or terminate promotions at any time.
  • A user can benefit from the same promotion only once.
  • Bonuses cannot be withdrawn as cash, they can only be used for betting.

Detailed bonus rules are specified on each promotion's page.

Responsible Gambling

Lionere supports and encourages responsible gambling:

  • Betting should be done for entertainment purposes, not as a source of income.
  • Only play with amounts you can afford to lose.
  • The Platform offers self-exclusion and limit setting tools.
  • If you think your betting habits are becoming problematic, seek professional help.

Visit our Responsible Gambling page for more information.

Limitation of Liability

The Platform cannot be held responsible for:

  • Losses arising from user errors
  • Disruptions in third-party services
  • Internet connection problems
  • Force majeure events
  • Losses arising from unauthorized account access (in case of user negligence)

The Platform does not guarantee that services will be uninterrupted and error-free.

Contact

You can contact us for questions about these terms:

  • Email: support@tip.com
  • Live Support: Available 24/7

Your complaints will be evaluated within 48 hours at the latest.